Meet the Team



Operations Manager

“I enjoy meeting so many wonderful families, getting to be a part of their orthodontic journey, and making sure it is the best experience possible.”

Heidi has been with Dr. Bonvino since the beginning of Cosmopolitan Orthodontics when it was just her and Dr. Bonvino! Heidi is our operations manager and works at the front desk. She greets everyone and knows our patients and families by name. People love coming in to Cosmo and seeing Heidi and being able to chat and share their lives. Heidi always works hard to deliver the best service possible to our patients and has fun doing it!

When not at Cosmo, Heidi likes to spend time with her wonderful family, husband Jeremy and children Talon and Peyton. She loves to travel to sunny places—her favorite is Maui!



Lead Financial Coordinator

“I love working with a team that is so patient, caring, and thoughtful. My co-workers are a fun and talented group that I’m happy to call my friends!”

Brittany’s journey into orthodontics began in 2008, but her wealth of knowledge in the healthcare/dental field came from her many years working as a corporate manager in orthopedics. She uses her experience to handle the overall management of patient accounts. She presents financial contracts to parents and patients, assists patients with financial needs, and is in charge the practice administrative needs.

Brittany grew up on the West Coast and moved to Minnesota in 2007 with her husband. They have two children and two lemon beagles. She enjoys swimming and traveling to warm places, as well as time with friends and family, watching movies, barbeques, and bonfires.



Lead Treatment Coordinator

“I love meeting new people and it is so fulfilling to watch their confidence soar after orthodontic treatment!”

Holly meets with all our new patients and families at their first visit. She takes the initial photos, explains the orthodontic process, and answers everyone’s questions. She also plans our social events, as well as our practice marketing. Having worn braces and Invisalign® herself, Holly understands what patients will experience and is able to help them feel comfortable with treatment.

Holly has a bachelor’s degree from the University of St. Thomas, in Business Administration with a focus in Marketing. She joined Cosmopolitan Orthodontics in 2014 and loves being part of the Cosmo Family, where there is always something to learn, every day is different, and it’s never boring!

Holly keeps busy outside of work. She is married to her husband Mark and the couple loves to host parties and game nights at their home, as well as walk their two Goldendoodles, Morty and Coco. They like playing disc golf, volleyball, and spending time outdoors, too!



Scheduling Coordinator

“I love being part of someone’s life, working with them to give them an amazing smile!”

Alex meets with our new patients and their families, walking them through the initial part of the journey to their new smile. She has a Bachelor’s degree in Communication Studies and a minor in Spanish from the University of Iowa and joined us in 2014. Alex loves working with a close-knit, motivated team and appreciates that Dr. Bonvino’s care and enthusiasm makes every day at Cosmo even more amazing than the day before.

Much of Alex’s free time is spent outdoors with her husband, Larry. The couple also loves going out for sushi. Alex’s morning doesn’t start without a cup of coffee or playing with her cat, Hamilton.



Scheduling Coordinator

“There is nothing better than seeing the joy on the faces of our patients when their new smile is revealed.”

Erica handles a range of front desk duties, including scheduling appointments, answering phones, and accounts payable. She also monitors and responds to correspondence and orders some of our supplies. Erica joined Cosmopolitan Orthodontics in 2012 and loves being part of a team that respects and encourages one another.

When she’s not in the office, Erica enjoys the many activities of her two boys and volunteering at their school. She also likes traveling and spending time with family and friends.


Scheduling Coordinator

“I like making our patients' lives easy on the phone and throughout their orthodontic treatment.” 

Our newest scheduling coordinator is Rachel. She assists patients in choosing the most convenient appointment time in their busy schedules. She has a natural talent for putting others at ease and is a wonderful problem solver.

Rachel has a green thumb and a fondness for taking care of her plants. She also enjoys creating new recipes for her friends and family after watching Food Tiktoks in her free time.



Orthodontic Assistant

“I love interacting with our patients, especially when I can make them laugh!”

Jacey’s positive energy and a background in customer service shine through in her patient care. She is funny, and has a great laugh. Patients love being in her chair because she makes everyone feel so comfortable and is so easy to get along with. Jacey is a really quick learner and has an incredible ability to master new skills in a short time frame.

Jacey and her husband have a big blended family of four: Delilah, Raya, McKenzie, and Kashton, as well as a Rhodesian ridgeback named Ovi. They love spending time at the lake at home or up north at the cabin, and being outside all year round with hockey in winter or lounging on the deck in the summer.



Orthodontic Assistant

“I can’t imagine anything better than working with our wonderful patients, their families, and helping create beautiful smiles!”

Allison graduated from Hennepin Technical College and worked in oral surgery before starting with Cosmopolitan Orthodontics. She truly cares about our patients and wants the best possible outcome for them. Best of all, she treats all patients like family!

Allison grew up in Rosemount where she still lives with her husband and their Basset Hound, Dudley. She loves spending lots of time outside, reading, baking, and spending time with family.


Orthodontic Assistant

“Working at Cosmo is great! It’s a fast-paced environment where I can help people be confident to smile!”

Kelly graduated from MCTC in 2010 and found her love of orthodontics. She recently joined the best team ever, Cosmo Ortho! Kelly is great at assisting Dr. Bonvino chairside, multitasking, being flexible and helpful, being kind to patients, and is an all-around fun team member. We love having her as part of our family!

Kelly and her husband have two kids, Harry and Annie, as well as a Jack Russell terrier named Jax. They love going up north to their cabin to go swimming, fishing, and four-wheeling.


Clear Aligner Assistant

“I love helping our patients feel confident in their smiles and making their orthodontic journey as smooth and enjoyable as possible."*

Kayla is a wonderful addition to our team at Cosmo, bringing her dental experience and personal insights from using Invisalign. Known for her listening skills, problem-solving ability, and quick learning, she excels at coaching patients through their aligner treatments, making their orthodontic journey smooth and enjoyable.

Outside of work, Kayla enjoys gardening, spending time with her boyfriend and their labradoodle, Koda, and listening to country music.