Meet the Team

 
 
   
 

Heidi

Operations Manager

“I enjoy meeting so many wonderful families!”

Heidi has been with Dr. Bonvino since the beginning of Cosmopolitan Orthodontics when it was just her and Dr. Bonvino! Heidi is our operations manager and works at the front desk. She greets everyone and knows our patients and families by name. People love coming in to Cosmo and seeing Heidi and being able to chat and share their lives. Heidi loves working for Dr. Bonvino; they are practically like family!

Heidi loves to travel; her favorite place to go is Hawaii. She is an animal lover and has two dogs at home.

 

Brittany

Lead Financial Coordinator

“Knowing that our office makes positive changes in patients’ lives is very rewarding!”

Brittany handles the overall management of patient accounts. She presents financial contracts to parents and patients, assists patients with financial needs, and is in charge the practice administrative needs. Brittany has worked in the healthcare field for over 27 years and in orthodontics, with us, since 2008. She says Dr. Bonvino has the largest heart, is kind, and is an amazing orthodontist. Brittany also is happy to work with talented, fun coworkers and likes the family-friendly atmosphere at Cosmo.

When not in the office, Brittany is usually with her wonderful family: husband Rob, their two children, and the two family dogs. Originally from the West Coast, Brittany moved to Minnesota in 2007; she enjoys swimming and traveling to warm places.

 

Holly

Lead Treatment Coordinator

“I enjoy meeting new families and seeing how excited people are to get started with orthodontic treatment. I love being able to share my enthusiasm about orthodontics and Dr. Bonvino with our patient family!”

Holly meets with all our new patients and families at their first visit. She takes the initial photos, explains the orthodontic process, and answers everyone’s questions. Having worn braces and Invisalign® herself, Holly understands what patients will experience and is able to help them feel comfortable with treatment.

Holly has a bachelor’s degree from the University of St. Thomas, in Business Administration with a focus in Marketing. She joined Cosmopolitan Orthodontics in 2014 and loves being part of the Cosmo Family, where everyone laughs and smiles! Holly says Dr. Bonvino is the best orthodontist: that she is kind, caring, and treats her patients and staff like family.

Holly keeps busy outside of work. She is newly married to her husband Mark and the couple loves to host parties and game nights at their home, as well as walk their two Goldendoodles, Morty and Coco.

 

Alex

Treatment Coordinator

“I love being part of someone’s life, working with them to give them an amazing smile!”

Alex meets with our new patients and their families, walking them through the initial part of the journey to their new smile. She has a Bachelor’s degree in Communication Studies and a minor in Spanish from the University of Iowa and joined us in 2014. Alex loves working with a close-knit, motivated team and appreciates that Dr. Bonvino’s care and enthusiasm makes every day at Cosmo even more amazing than the day before.

Much of Alex’s free time is spent outdoors with her husband, Larry. The couple also loves going out for sushi. Alex’s morning doesn’t start without a cup of coffee – or playing with her cat, Hamilton.

 

Rachelle

Scheduling Coordinator

“I love orthodontics and seeing the results of the process and the smiles at the end. Getting to know our patients is the most important thing to me!”

Rachelle is scheduling coordinator but also a licensed dental assistant and has been working in orthodontics for years. She really helps us out and can step in the clinic when we need her. Rachelle likes the team and the great friendships she has built over the years. She loves working for Dr. Bonvino who she says is friendly approachable and kind.

Rachelle has a husband and son, plus a chocolate lab, Rookie. She enjoys spending on the lake, watching her son play baseball, and spending time outdoors in the sun. Her favorite place to travel is the Caribbean or anywhere with a warm beach!

 

Jericho

Financial Coordinator

“I love our patients! It’s a joy to meet and get to know them at the start of treatment and then follow their progress to their finished smile!”

Jericho meets with responsible parties and creates financial contracts for treatment. She also verifies insurance and answers account questions. We welcomed Jericho to Cosmo in 2015; with her Bachelor of Science from the University of Wisconsin, and Dr. Bonvino’s training, she is ready to help each patient and family find financial terms that fit their needs. She appreciates working in a fast-paced environment, with a team that pulls together to ensure patient success.

Jericho and her husband have three young children. The family is very active in their church and loves weekends spent “glamping” in their RV.

 

Maureen

Scheduling Coordinator

“I love working close to my home and in my community. I see a lot of families I know in the clinic and love seeing so many familiar faces!”

Maureen is not only our scheduling coordinator but we refer her as her our “image and culinary consultant.” She helps us pick out new apparel, decorate our offices, and when we have “Friday Fuel” (snacks) on Friday or team lunches, she curates the best lunches and charcuterie boards—seriously the best food! She is definitely multi-talented.

Maureen is married to her husband Ryan and they have three kids. She lives in Prior Lake and her children have been treated by Dr. Bonvino and have beautiful smiles. Her kids play soccer and baseball, and they are very active in their church in Prior Lake.

 

Erica

Scheduling Coordinator

“I like getting to know the families that partner with us in creating new beautiful smiles!”

Erica handles a range of front desk duties, including scheduling appointments, answering phones, and accounts payable. She also monitors and responds to correspondence and orders some of our supplies. Erica joined Cosmopolitan Orthodontics in 2012; she says Dr. Bonvino is very kind, passionate about her work, and wants only the best for her patients and staff.

When she’s not in the office, Erica enjoys time with her husband, two children, and the family dog, Lucy. She likes to travel, visit with family and friends, and attend her children’s many activities.

 

Ginny

Orthodontic Assistant

“I love changing lives by being part of a team that creates beautiful and confident smiles!”

Ginny works closely with Dr. Bonvino throughout the treatment experience, assisting with patient care and working directly with patients. She attended dental assisting school at Minneapolis Community and Technical College, has worked in the field since 2009, and joined Cosmopolitan Orthodontics in 2015. Ginny loves working with a friendly, supportive team and a doctor who all care about each other and the wellbeing and happiness of our patients.

In addition to being an orthodontic assistant, Ginny is also a fitness instructor. She likes paddleboarding, practicing yoga, and time with Nate, her boyfriend. The two are looking forward to getting a puppy – soon!

 

Jodi

Orthodontic Assistant

“I am happy to be part of helping our patients change their lives by changing their smiles!”

Jodi works in the clinic, assisting Dr. Bonvino create beautiful smiles and encouraging our patients to keep up with their home care. She joined Cosmopolitan Orthodontics in 2016, having started in the field in 2010. Jodi loves being part of a positive, friendly office and says her coworkers are fun: everyone works together to give patients a great experience on their way to a new smile!

Jodi keeps busy during her time off. She likes being with her family, especially her nieces, and going to her cabin. She loves outdoor activities and traveling, volunteering, animals, and playing with her cat.

 

Jamie

Dental Assistant

“My favorite things about orthodontics are the advancements of technology and learning something new every day, even though I’ve been in the field for such a long time!”

Jamie has been working in the orthodontic field for years and is very good at what she does. She has a natural ability to make patients feel comfortable and build a relationship with them.

Jamie lives in Lakeville and loves working in her community. She has two girls in the local Lakeville schools and her oldest has had braces with Cosmo. Her husband Luke is a big Lakeville football fan and they rarely miss a home game. Their family has two dogs, Daisy and Sunny. Her girls are active with swimming, soccer, biking, and participating in Lakeville community events.

 

Catie

Dental Assistant

“As a mom myself, I love working with young patients and treating them like family.”

Catie loves working with patients and seeing their smiles every day. She is a newer dental assistant but is a very quick learner and loves that she gets to learn something new every day about orthodontics.

Catie has a beautiful young daughter, boyfriend, and her bulldog Winston, who she loves to spend time with. She likes going to the park or the zoo with her daughter, concerts with her friends and boyfriend, and taking Winston on walks. Catie is a Starbucks enthusiast and goes there almost every day!

 

Jacey

Dental Assistant

“My positive energy and a background in customer service shines through in my patient care.”

Jacey has the best personality! She is funny, and has a great laugh. Patients love being in her chair because she makes everyone feel so comfortable and is so easy to get along with. Jacey is a really quick learner and has an incredible ability to master new skills in a short time frame.

Jacey has two kids, McKenzie and Cash. She spends time with her family going to the Wisconsin Dells, the zoo, and the park, and watching many different sports. Jacey also loves to go her family cabin and spend time on the lake boating, tubing, and being in the sun.

 

Caroline

Dental Assistant

“Orthodontics is the best! Where else can you spend all day creating amazing smiles?”

Caroline has worked in orthodontics for many years and is a seasoned assistant. She helps train new assistants who come to our clinic. One of her best qualities in the clinic is the way she explains everything to the patient. She even explains step by step what she is doing, while she is doing it, to help the patients feel most comfortable.

Caroline has two small girls and a husband named Jake. She loves to go to the park, play games, and watch movies with her family.